Things Never To Say To A Dealer

Know what to say and, more importantly, what not to say when wheeling and dealing for that new vehicle.

by BENGT HALVORSON, ForbesAutos.com

10. "I think you can do a lot better than that."

Never scold or accuse the salespeople. Be polite. Compliment them, and show respect. You'll never get the best price if you talk down to them. At least for the moment, you want them to be your friends. Let the scene play out, but leave when the deal's not good enough by quietly suggesting that the competition across town might be more willing to work with you.


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