10. Lacks Options and Features*

In the tech age, people are more in love with their gadgets — and more demanding of them — than ever before. And they're not going to be attracted to a car they consider to be a luddite model. J.D. Power's findings also suggest a Website is a good way for automakers to attract prospective buyers.

Pictured: Chrysler Town & Country
*Source: 2007 J.D. Power Avoider Study